Return Policy
Introduction
At AFA Fashions, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you can return it within one week of delivery for a refund or exchange, provided the item is in its original condition.
Return Conditions
1. Time Frame: Returns must be initiated within one week of delivery.
2. Original Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
3. Proof of Purchase: A valid proof of purchase (order confirmation email or receipt) is required for all returns.
Return Process
1. Initiate Return: Contact our customer service team to initiate the return process. Provide your order number and reason for return.
2. Receive Return Authorization: Our team will provide you with a return authorization and instructions on how to return the item.
3. Ship Item: Carefully pack the item and ship it back to us using the provided instructions. You are responsible for the return shipping costs unless the item is defective or incorrect.
4. Receive Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original
Payment method
Within 15 days.
Non-Returnable Items
1. Items marked as final sale
2. Gift cards
3. Customized or personalized items
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions on how to return the item and will cover the return shipping costs. You will receive a full refund or replacement for damaged or defective items.
Contact Us
For any questions or concerns about our return policy, please contact our customer service team at afamodernthreads@gmail.com.